Creating Effective Workplace Training

Has your boss asked you to pull together a workplace training event, and this is your first time having to do something like this? Or maybe you’re an established training provider and want to make sure everything is perfect.

Why Create Workplace Training?

Effective training in the workplace offers several benefits, including:

Improved job performance:

Well-designed training programs enhance employees’ skills, knowledge, and competencies, enabling them to perform their jobs more effectively and efficiently.

Increased productivity:

When employees are equipped with the right training, they become more proficient in their roles. This leads to higher productivity levels as they can complete tasks more quickly and accurately.

Enhanced employee engagement and morale:

Providing training opportunities demonstrates an investment in employees’ professional development, boosting their morale and job satisfaction. Engaged employees are more likely to stay motivated, contribute actively, and feel valued by their organization.

Reduced employee turnover:

Organizations that invest in training demonstrate a commitment to employee growth and development, increasing employee loyalty and reducing turnover rates. Employees are more likely to stay with a company that invests in their professional advancement.

Adaptability to change:

Training programs help employees develop skills that are relevant to changing business environments, technological advancements, and evolving industry trends. This prepares them to adapt to new challenges and embrace innovation.

Consistent performance and quality:

Standardized training ensures that employees acquire the necessary knowledge and skills to consistently deliver high-quality work. This promotes uniformity in processes, procedures, and customer service, resulting in improved customer satisfaction.

Risk mitigation:

Training can address compliance requirements, safety protocols, and ethical guidelines. By educating employees about legal and regulatory obligations, organizations can minimize risks, avoid penalties, and maintain a safe work environment.

Knowledge sharing and collaboration:

Training initiatives often involve interactive sessions, workshops, and group activities, fostering knowledge sharing and collaboration among employees. This encourages a culture of continuous learning and collective problem-solving.

Improved employee confidence:

Training helps employees gain confidence in their abilities, allowing them to take on new responsibilities and challenges. Increased confidence positively impacts decision-making, problem-solving, and interpersonal interactions.

Succession planning and talent development:

Training programs contribute to identifying and developing high-potential employees for future leadership roles. By nurturing talent internally, organizations can build a pipeline of capable individuals to fill critical positions.

These benefits collectively contribute to organizational growth, competitiveness, and overall success in the long run. So effective workplace training is VERY important.

Don’t panic if you’re in charge of designing training, relax and use this step-by-step guide to prepare and lead a rewarding training session that will make participants learn AND want to come back for more.

Preparing Your Workplace Training Session

  1. Clarify your purpose. Ensure your plans match up with company objectives. Be specific about what you want to achieve.
  2. Strengthen your communications. Skillful marketing creates enthusiasm. Give your course a catchy title. Let employees know how the training will benefit them. Talk about how it will make their jobs easier, enhance their skills, or lead to job advancement.
  3. Survey your participants. Communications are a two way process. Check with your audience in advance to get a sense of their interests, as well as their levels of skill and knowledge.
Seating Plan Options
  1. Design your seating plan. Seating plans vary according to the size of your group and what you’re going to do. Classroom style is good for a lecture. Small circles encourage more discussion.
  1. Work on your materials. Handouts and slides provide additional information and help guide participants through the agenda. Balance visuals and text. Color code papers for easy reference.
  2. Make your program ongoing. People learn better when they have a chance to review. Consider scheduling a refresher course in the future.

Leading Your Training Session

  1. Provide an introduction. Ask someone else to introduce you, especially if you’re new to the group. An introduction will help you get everyone’s attention. Start out with an overview of what you’ll be covering so people can anticipate the major points.
  2. Close with a summary. End the day with a recap. Repetition makes the lesson more memorable and gives you a chance to fill in the gaps if anything is still unclear.
  3. Encourage interaction. Give the participants plenty of time to talk. Welcome questions and comments. Break into small groups.
  4. Give a test. Testing is one of the best study aids. Let people know in advance that you’ll be giving a quiz. They’re likely to focus better and absorb more.
  5. Schedule break times. Incorporate break times into your agenda. It gives people time to deal with phone calls and other tasks so they’ll be less distracted during the rest of the presentation.
  6. Check the technology. Double check all the electronic equipment the day before if possible. Keep contact information for the IT staff handy in case of emergencies.
  7. Ask for feedback. Provide multiple options for filling out an evaluation form. Hand out hard copies and post it online.

Adding Special Touches

  1. Offer incentives. Employees may feel stressed if they’re trying to squeeze in attending a training course while covering their usual workload. Show your appreciation with an appropriate payment, time off, or maybe a small present like a gift card.
  2. Take a picture. Any gathering can be a photo opportunity. Rally everyone together for a group photo. It builds a sense of camaraderie and gives everyone something to share.
  3. Get out of the office. Leave the building if at all possible. A change in location reduces distractions and makes people more alert. Even on a tight budget, you may be able to book a private room at a local restaurant or swap conference rooms with another organization in your community.
  4. Consider online learning. Not everyone learns in the same environment. Take into account barriers to learning and use alternatives/hybrids where necessary.

Training is becoming part of everyone’s job description these days. Get ready to shine by mastering the basics and adding your own distinctive style. You’ll sharpen your skills, contribute to your organization, and help your trainees accomplish more.

Further Reading